Services

Services

We’re always adding new and valuable services to our repertoire. If you have jewelry needs, let us help you meet them. From laser welding and CAD design to woodworking and stone setting, or finding that special material, let our team take care of it all.  

Sizing

If your ring isn't fitting comfortably we can help. Sizing is offered for all eligible Northwood rings . We may be able to help with your non-Northwood jewelry as well.

Ask about our Sizing kits to help find your proper fit.

repairs

With our laser welder we can repair most small, hard to fix jewelry needs. Chain repair, prong retipping, eyeglass frames.

Reach out to our service team with your request and we can help with your repair needs.

Reworking

If you have jewelry that has been gifted or passed down that doesn't fit, or doesn't suit your style, we can help you create something new out of something old.

Book a consultation with our designer to discuss your ideas today.

Custom Design

Working with computer aided design and a state of the art wax printer our designer has the talent and tools to bring your idea to life.

Work with our designer to brainstorm, plan and bring to life the perfect one-of-a-kind jewelry piece for you or your loved one.

Sourcing

Salt and Pepper diamonds? That wood from Australia? Black sand from Iceland? We get asked to find meaningful materials every day and we've gotten good at finding them.

Let us know what you envision and we can work together to try to bring you the piece you've been looking for.

shipping

From diamonds to shells, we've had to become experts in shipping rules and regulations. Let us take care of the hassle of shipping your jewelry in for service.

Reach out to our support team for a quote on shipping and let us do the hard work.

Sizing

If your ring isn't fitting comfortably we can help. Sizing is offered for all eligible Northwood rings . We may be able to help with your non-Northwood jewelry as well.

Ask about our Sizing kits to help find your proper fit.

repairs

With our laser welder we can repair most small, hard to fix jewelry needs. Chain repair, prong retipping, eyeglass frames.

Reach out to our service team with your request and we can help with your repair needs.

Reworking

If you have jewelry that has been gifted or passed down that doesn't fit, or doesn't suit your style, we can help you create something new out of something old.

Book a consultation with our designer to discuss your ideas today.

Custom Design

Working with computer aided design and a state of the art wax printer our designer has the talent and tools to bring your idea to life.

Work with our designer to brainstorm, plan and bring to life the perfect one-of-a-kind jewelry piece for you or your loved one.

Sourcing

Salt and Pepper diamonds? That wood from Australia? Black sand from Iceland? We get asked to find meaningful materials every day and we've gotten good at finding them.

Let us know what you envision and we can work together to try to bring you the piece you've been looking for.

shipping

From diamonds to shells, we've had to become experts in shipping rules and regulations. Let us take care of the hassle of shipping your jewelry in for service.

Reach out to our support team for a quote on shipping and let us do the hard work.

Need To Ship Us Something?

Whether it's a repair, return, exchange, or your own materials, we can help you get it here quickly and with the proper paperwork required.


Use the contact form to reach out to us with your name, address, and any other helpful information for a quote on shipping

-or-

Download instructions if you prefer to DIY - but please make sure you follow our suggestions for best results.

We're Here to Help

Please reach out to us with any questions or to find out more about our services

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Ebony
Macassar Ebony - Southeast Asia: A beautiful dark red to black toned wood. Great with vibrant colours like turquoise or malachite.
English Oak
*We are currently using the lighter woods from our Macassar Ebony to achieve this color as Roasted English Oak that is workable for bentwood has become hard to find. Colors range from medium to dark brown and nearly black tones.
Grey Maple
Sugar Maple - Canada: We use the same maple as our regular maple listing, but achieve a beautiful greyed colour by soaking the wood in iron acetate to achieve a weathered silver look.
Santos Rosewood
South America (Brazil and Bolivia): Not a true rosewood, and the same wood as our Pau Ferro, we use the santos name to differentiate the more red tone of this wood from the yellow tones of our Pau Ferro.
Pau Ferro
South America (Brazil and Bolivia): The same as our Santos Rosewood (although not a true rosewood), we use the Pau Ferro name to differentiate the more yellow tone of this wood from the red tones of our Santos.
Purpleheart
Central and South America: Beautiful deep purple tones that range to nearly black, but show up brilliant in natural light.
American Elm
Eastern to Midwest United States: Tones range from a toasted caramel to light creamy white in the sapwood
Hawaiian Golden Koa
Hawaii: Vibrant golden tones ranging to reddish hues make this one of our customers most favorite wood choices.
American Black Walnut
Eastern United States: Walnut ranges from a pale brown to a deep chocolate brown and every shade between. Can have color casts of yellow, grey, purple or red.
Elm Burl
Western Europe: The grain in a burled tree is caused by some form of stress or injury to the tree, but creates a pattern that is beautiful to look at. Colors range from medium to dark brown with small figures of color patterns changing throughout.
Canadian Maple
Sugar Maple - Canada: Light and bright in color, our sugar maple comes from Canada and is a beautiful warm creamy white tone ranging to a light honey shade.

None of the woods we use are listed in the CITES appendices as being threatened or endangered. Macassar Ebony is listed on the IUCN Red List as being vulnerable due to a decline in it’s natural range. 

We source most of our woods from craftspeople and artisans with pieces too small for their own use. In this way we feel we can create beautiful rings without contributing to their decline.

Turquoise
Malachite
Lapis Lazuli
"Blue Mix"
Made from Turquoise, Lapis Lazuli and Malachite
Jet
Synthetic Coral
Coral Sand
Natural Sand
Mother of Pearl
Synthetic Opal